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Kaizen strategies for customer care how to create a powerfull customer care program and make it work

By: Wellington, Patricia Material type: Text

TextPublication details: London Pitman Publishing 1995Description: 240 p. 24 cmISBN: 8178081423Subject(s): Customer relationship managementDDC classification: 658.8 WEL

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Bahadur Institute of Mgmt Sciences	658.8 WEL (Browse shelf (Opens below))	Available		BMS148

Includes Bibliographical index

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