Managing customers for profit : strategies to increase profits and build loyalty V Kumar
Material type: TextLanguage: ENG Publication details: Upper Saddle River, N.J. : Wharton School Pub., 2008Description: 296 p. 24 cmISBN: 9788131719800Subject(s): Customer relations -- Management. Profit. Beziehungsmanagement. KundenmanagementItem type | Current library | Call number | Status | Date due | Barcode |
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Books | Bahadur Institute of Mgmt Sciences | Available | BMS02970 |
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