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The CRM handbook : a business guide to customer relationship management Jill Dyché.

By: Jill DychéMaterial type: Text

TextLanguage: English Publication details: Boston : Addison Wesley, 2002Description: 307 p; 24 cmISBN: 9788178085685Subject(s): Customer relations -- Management. KundenmanagementDDC classification: 658.812 DYC

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Bahadur Institute of Mgmt Sciences	658.812 DYC (Browse shelf (Opens below))	Available		BMS02762
Books	Bahadur Institute of Mgmt Sciences	658.812 DYC (Browse shelf (Opens below))	Available		BMS03578

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