TY  - GEN
AU  - Pantry,Sheila
AU  - 
TI  - How to give your users the LIS services they want / 
SN  - 9781856046725
U1  - 025.52 OBE P 
PY  - 2009///.
CY  - London : 
PB  - Facet Publishing, 
KW  - Information services--User education
KW  - Library administration
KW  - Libraries--User satisfaction
ER  -