TY - BOOK AU - Fells AU - TI - Effective negotiation : from research to results SN - 0521735211 U1 - 658.4052 PY - 2010/// CY - Cambridge [England] ; New York : PB - Cambridge University Press KW - R E Fells KW - Verhandlungstechnik KW - Negotiation in business N1 - INCLUDE INDEX ER -