000 00427nam a22001457a 4500
020 _a9788178846781
041 _aeng
082 0 _a658.812
100 1 _aSingh, Yoginder
_9103156
245 1 0 _aManaging customer relationship :
_bcodes and guidelines
_cYoginder Singh
260 _aNew Delhi :
_bCyber Tech Publications,
_c2011.
300 _a272p. ;
_c20 cm.
653 _aCustomer relations--Management
653 _aManagement
999 _c273097
_d273033