000 00495nam a22001817a 4500
020 _a9788131505182
041 _aeng
082 0 _a658.812 BAR G
100 1 _aBaran Roger J
245 1 0 _aCustomer relationship management
_cRoger J Baran
260 _aAustralia :
_bCengage Learning,
_c2008.
300 _a308 p. ;
_c22 cm.
500 _aIncludes Index and Reference.
653 _atechnology and sales
653 _asales stretegy
700 1 _aGalka Robert J
700 1 _aStrunk Daniel P
999 _c399764
_d399699