| 000 | 00455nam a22001697a 4500 | ||
|---|---|---|---|
| 020 | _a9788177226225 | ||
| 041 | _aeng | ||
| 082 | 0 | _a658.812 KUM S | |
| 100 | 1 | _aKumar Alok | |
| 245 | 1 | 0 |
_aCustomer relationship management; _bconcept & application _cAlok Kumar |
| 260 |
_aNew Delhi : _bBiztantra, _c2007. |
||
| 300 |
_axviii, 350 p. ; _c22 cm. |
||
| 653 | _ahurdle rate | ||
| 653 | _acustomer panels | ||
| 700 | 1 | _aSinha Chhabi | |
| 700 | 1 | _aSharma Rakesh | |
| 999 |
_c402733 _d402668 |
||