MARC details
| 000 -LEADER |
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| fixed length control field |
01357nam a22003375i 4500 |
| 001 - |
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| control field |
978-1-4419-1640-2 |
| 003 - |
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Springer |
| 005 - |
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20120501163000.0 |
| 007 - |
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| fixed length control field |
cr nn 008mamaa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
100301s2010 xxu| s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781441916402 |
| -- |
978-1-4419-1640-2 |
| 024 7# - |
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| -- |
10.1007/978-1-4419-1640-2 |
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doi |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Grigoroudis, Evangelos. |
| 245 10 - TITLE STATEMENT |
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| Title |
Customer Satisfaction Evaluation |
| Remainder of title |
Methods for Measuring and Implementing Service Quality / |
| Statement of responsibility, etc |
by Evangelos Grigoroudis, Yannis Siskos. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Boston, MA : |
| Name of publisher, distributor, etc |
Springer US, |
| Date of publication, distribution, etc |
2010. |
| 650 #0 - |
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| Topical term or geographic name as entry element |
Economics. |
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| Topical term or geographic name as entry element |
Operations research. |
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| Topical term or geographic name as entry element |
Economics/Management Science. |
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| Topical term or geographic name as entry element |
Business/Management Science, general. |
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| Topical term or geographic name as entry element |
Operations Research/Decision Theory. |
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| Topical term or geographic name as entry element |
Operations Research, Mathematical Programming. |
| 700 1# - |
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| Personal name |
Siskos, Yannis. |
| 710 2# - |
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| Corporate name or jurisdiction name as entry element |
SpringerLink (Online service) |
| 856 40 - |
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| Uniform Resource Identifier |
http://dx.doi.org/10.1007/978-1-4419-1640-2 |
| 245 10 - TITLE STATEMENT |
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| -- |
[electronic resource] : |
| 490 0# - |
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| -- |
International Series in Operations Research & Management Science, |
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0884-8289 ; |
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139 |
| 773 0# - |
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| -- |
Springer eBooks |
| 776 08 - |
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Printed edition: |
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9781441916396 |
| 830 #0 - |
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International Series in Operations Research & Management Science, |
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0884-8289 ; |
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139 |
| 912 ## - |
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ZDB-2-SBE |
| 950 ## - |
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| -- |
Business and Economics (Springer-11643) |
