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Values-based service for sustainable business : lessons from IKEA / Bo Edvardsson and Bo Enquist.

By: Edvardsson, Bo, 1952-Contributor(s): Enquist, BoMaterial type: TextTextSeries: Management, organizations and society ; 5.Publication details: London : Routledge, 2009Description: x, 131 p. : ill. ; 23 cmISBN: 9780415458535; 0415458536 (hbk)Subject(s): Ikea (Firm) | Service industries | Customer services -- Management | Sustainable developmentDDC classification: 658 LOC classification: HD9980 | .E38 2009Online resources: Click here to view Also available as an electronic resource. Taylor & Francis (http://www.taylorandfrancis.com)
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Holdings
Item type Current library Call number Status Date due Barcode
Ebooks Ebooks Mysore University Main Library
Not for loan EBTF3152

Includes bibliographical references and index.

Also available as an electronic resource. Taylor & Francis (http://www.taylorandfrancis.com)

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