Values-based service for sustainable business : lessons from IKEA / Bo Edvardsson and Bo Enquist.
Material type: TextSeries: Management, organizations and society ; 5.Publication details: London : Routledge, 2009Description: x, 131 p. : ill. ; 23 cmISBN: 9780415458535; 0415458536 (hbk)Subject(s): Ikea (Firm) | Service industries | Customer services -- Management | Sustainable developmentDDC classification: 658 LOC classification: HD9980 | .E38 2009Online resources: Click here to view Also available as an electronic resource. Taylor & Francis (http://www.taylorandfrancis.com)Item type | Current library | Call number | Status | Date due | Barcode |
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Ebooks | Mysore University Main Library | Not for loan | EBTF3152 |
Includes bibliographical references and index.
Also available as an electronic resource. Taylor & Francis (http://www.taylorandfrancis.com)
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