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Kaizen strategies for customer care how to create a powerfull customer care program and make it work

by Wellington, Patricia.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Pitman Publishing 1995Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.8 WEL.
Services marketing: text and cases Rajendra Nargundkar

by Nargundkar, Rajendra.

Edition: 2nd editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2006Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 NAR.
Seervices marketing: text and cases Rajendra Nargundkar

by Nargundkar, Rajendra.

Edition: 2nd editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2006Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 NAR.
Marketing research David A. Aaker

by Aaker, David A | V. Kumar | George S. Day.

Edition: 7th editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Neew Delhi : Wiley India Private Limited, 2006Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.83 AAK K.
The Marketing century how marketing drives business and shapes society edited by Jeremy Kourdi

Edition: 1st ed. Publication details: West Sussex John Wiley 2011Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.8 MAR K.
Indian journal of marketing

by Gilani S.

Material type: Text Text Publication details: New Delhi Associated Management Consultants Online access: Click here to access online Availability: Items available for reference: Bahadur Institute of Mgmt Sciences Not for loan (1) .
The essential guide to knowledge management : e-business and CRM applications Amrit Tiwana

by Tiwana, Amrit.

Material type: Text Text Language: eng Publication details: India : Pearson Education Asia, 2001Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.84 TIW.
Brand management & consumer marketing Vinod N. Patel and Sandeep Sharma

by Patel, Vinod N | Sharma, Sandeep.

Material type: Text Text Language: English Publication details: Jaipur : Oxford Book Company, 2011Availability: Items available for loan: Mysore University Main Library (2) Call number: 658.827 PAT S, ...
Customer relationship management : concepts and cases Alok Kumar Rai

by Rai, Alok Kumar.

Language: English Publication details: New Delhi : PHI Learning Private Limited, 2008Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 RAI.
Marketing management Russell S. Winer

by Winer, Russell S.

Edition: 3rd ed. Language: eng Publication details: New Delhi : Pearson Education Limited, 2007Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 WIN.
The data warehouse toolkit : the complete guide to dimensional modeling Ralph Kimball and Margy Ross

by Kimball, Ralph | Ross, Margy.

Material type: Text Text Language: eng Publication details: New Delhi : Wiley India Pvt. Ltd., 2002Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.4038 KIM R.
Strategies for generating e-business returns on investment Namchul Shin

by Shin Namchul.

Material type: Text Text Language: English Publication details: Hershey : Idea Group Publishing, 2005Availability: No items available.
Strategies for generating e-business returns on investment Namchul Shin

by Shin Namchul.

Material type: Text Text Language: English Publication details: Hershey : Idea Group Publishing, 2005Availability: Items available for loan: Dr.B.R. Ambedkar Post Graduate Centre (1) Call number: 658.87 SHI.
Customer Relationship Management :Concepts and Application

by Kumar, Alok | Sinha, Chhabi | Sharma, Rakesh.

Material type: Text Text Language: English Publication details: New Delhi : biztantra , 2007Availability: Not available: Checked out (1).
Customer relationship management practices in information technology industry: a study of selected firms in bangalore cluster

by Shruthi, V. K | Devaraja, T. S [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D University of Mysore, Department of Studies in Commerce 2012 Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 380.1 SHR.
Data mining application in customer relationship management of yazd electric supply company: a case study

by Sehati Mahammad Ali | Talawar, V. G [ Guide ].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D. University of Mysore, Department of Studies in Library and Information Science 2009. Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 020 SEH.
An evaluation of customer relationship management practices in Iranian Banking industry /

by Rouholamini, Mehdi | Venkatesh, S [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Dissertation note: Ph.D. University of Mysore, Department of Studies in Commerce, Mysore. 2011. Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 380.1 ROU.
Product management / Donald R. Lehmann; Russell S. Winer

by Lehmann, Donald R.

Material type: Text Text Language: eng Publication details: New Delhi : McGraw Hill Education (India) Private Limited, 2005Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.5 LEH W.
Customer relationship management and business process reengineering / edited by William Watson

by Watson, William [editor ].

Language: eng Publication details: U. K. : Koros Press Limited, 2014Availability: Items available for loan: Mysore University Main Library (1) .
CUSTOMER RELATIONSHIP MANAGEMENT A Step -by Step Approach H Peeru Mohamed,A Sagadevan.

by Mohamed H Peeru | Sagadevan A.

Material type: Text Text Language: English Publication details: delhi; Vikas Publishing House Pvt Ltd 2002Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.812 MOH.
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